Server Assistant

2 days ago

Salt Lake, Utah, United States MBK Senior Living Full time
Job Summary:

The Server is a vital member of our dining team, responsible for providing exceptional service to our residents, family members, and visitors. As a Server, you will be the face of our community, ensuring that every dining experience is pleasant and positive.

Key Responsibilities:
  • Takes written food orders and serves meals to residents, family members, and visitors in a professional, efficient, and courteous manner, ensuring customer satisfaction.
  • Assists residents with meal/menu selections as necessary or requested.
  • Uses proper etiquette and manners while waiting tables, courteously and professionally serving from the left, clearing used dishes between courses, etc.
  • Reviews residents' dietary needs, as outlined by Supervisor.
  • Tracks resident attendance at meals and provides that information in a timely manner to the appropriate person.
  • Ensures that all residents are greeted and seated properly, making extra efforts to integrate new residents, making them feel welcome and comfortable.
  • Ensures a clean, sanitary dining area and complies with all policies and procedures regarding the proper handling and serving of food.
  • Displays tact and friendliness when dealing with residents, Team Members, and guests.
  • Aids in community marketing efforts through positive interactions, dress, and behavior, following all grooming and dress standards.
  • Serves, cleans, resets tables, returns dishes to the kitchen.
  • Other duties as assigned or directed by Supervisors or designees of the Executive Director.
Requirements:
  • Exposure to restaurant operations or the ability to learn.
  • Age over 18 years or have proper work permit and authorization documentation.
  • Background clearances as required by government regulations.
  • Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment).
  • Basic counting skills as required by the position (tracking meals/residents, etc.).
  • Good communication skills, including the ability to speak, write, understand, and read English.
  • Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.).
  • Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible.
  • Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public.
  • Complete the dining room training course with CCG.
  • Must meet and maintain all state-specific regulatory requirements.
Physical Demands:
  • Must be mobile and able to perform the physical requirements of the job, including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion.
  • Able to move intermittently throughout the workday and throughout the community.
  • Ability to lift/carry 40+ lbs., push and pull carts as necessary.
About MBK Senior Living:

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 'Best Workplaces in Aging Services' by Fortune magazine and certified as a 'Great Place to Work' by the Great Place to Work Institute since 2017.

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