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Parts Sales Specialist
2 months ago
Position Overview:
The Parts Sales Specialist is responsible for managing and overseeing the inventory of boat, motor, trailer, and ATV components while assisting both external and internal customers with their parts inquiries and purchases.
Key Responsibilities:
- Respond to customer inquiries regarding retail parts, pricing, and general information through phone and in-person interactions at the parts counter.
- Conduct thorough research to address customer inquiries utilizing various resources, including online platforms and manufacturer contacts.
- Execute sales transactions for parts, ensuring accuracy and efficiency, whether over the phone or at the counter.
- Safeguard received funds and perform daily till reconciliation procedures.
- Generate purchase orders for necessary stock, customer requests, or work order needs, forwarding them to the appropriate vendors.
- Receive ordered parts, verifying shipping documents against received merchandise for accuracy.
- Enter received parts data into the IDS inventory tracking system and organize merchandise for easy access.
- Confirm full payment receipt before shipping special order parts.
- Distribute parts to technicians and riggers as per work order specifications, documenting issued parts in IDS to maintain inventory accuracy.
- Process refunds for returned parts or cancellations, ensuring returned and warranty items are sent back to the respective vendors for credit.
- Prepare for and conduct regular parts inventories as per established schedules, reporting and reconciling any discrepancies.
Skills and Qualifications:
- Excellent phone etiquette and communication skills.
- Proficient in computer operations and data entry.
- Knowledge of marine products is advantageous.
Travel Requirements:
- Perform tasks under general supervision, adhering to established procedures while also providing innovative recommendations for work processes.
Benefits:
- Enjoy discounts on retail merchandise, dining, world-class resorts, and conservation attractions.
- Comprehensive benefits package including medical, dental, health savings account, flexible spending account, 401k retirement savings, and paid holidays.
Diversity and Inclusion:
- Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.
Accommodations:
- Qualified individuals with known disabilities may be entitled to reasonable accommodations under applicable laws.
