Sales Professional

3 weeks ago


San Francisco, California, United States Forever 21 Full time
Fashion Retail Job Description

At Forever 21, we're looking for a highly skilled and energetic Sales Associate to join our team. As a key member of our sales floor, you'll be responsible for delivering an exceptional customer experience, driving sales growth, and upholding the highest standards of service.

About the Role:

  • Provide top-notch customer service, ensuring every guest leaves the store feeling valued and satisfied.
  • Develop a deep understanding of our products, including fashion trends, styles, and offerings.
  • Promote and drive sales through effective communication, product knowledge, and visual merchandising skills.
  • Work collaboratively with colleagues to achieve sales goals, maintain visual displays, and ensure a positive store environment.
  • Maintain accurate inventory levels, process returns and exchanges efficiently, and manage cash handling responsibilities.
  • Participate in ongoing training and development programs to enhance sales techniques, product knowledge, and customer service skills.
  • Contribute to a positive and inclusive work culture by promoting diversity, equity, and inclusion initiatives.

Requirements and Qualifications:

  • High school diploma or equivalent required; prior retail experience preferred.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Demonstrated ability to lift up to 50 pounds and stand for long periods.
  • Able to adapt to a fast-paced retail environment and meet productivity expectations.

What We Offer:

  • $18.67/hourly salary, competitive among retailers in the industry.
  • A comprehensive benefits package, including 401(k) plan, overtime pay, and generous employee discounts.
  • Ongoing training and development opportunities to enhance your retail career.
  • A dynamic and inclusive work environment that values diversity, equity, and inclusion.


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