National Account Service Professional

2 weeks ago


Bolingbrook, Illinois, United States Continental Full time

The National Account Service Specialist is a vital role within our organization. We are seeking a highly skilled individual to join our team and provide exceptional service to our fleet customers. This position requires the ability to properly dismount, mount, balance, and repair Commercial Vehicle and Medium Truck tires. The successful candidate will also be responsible for receiving, reviewing, and preparing orders for delivery from our Large National accounts. In addition, they will need to properly bill our NA and correct any billing irregularities.

Key Responsibilities
  • Mount/Dismount/Install tires & tire/wheel assemblies
  • Loading/unloading tires on and off trucks
  • Tire repairs
  • FOLLOWING ESTABLISHED PROCEDURES TO INSPECT TIRES, AND WHEELS BEFORE AND AFTER SERVICE
  • Determining repairable tire conditions and making such repairs
  • Reviewing work orders and discussing work with supervisors
  • Documenting work performed accurately and according to company policy
  • Collecting delivery instructions from appropriate sources
  • Operating heavy-duty tire service equipment and tools including jacks, compressors, electric and hydraulic equipment
About You

To be considered for this role, you must have 2 years of tire service technician experience and be able to pass a DOT physical. Additionally, you should have excellent communication skills, both verbal and written, and be able to work independently as well as part of a team. A high school diploma or equivalent is required, and an associate's or technical degree in auto or related fields is preferred.

Compensation and Benefits

We offer a competitive salary range of $60,000-$80,000 per year, depending on experience, as well as a comprehensive benefits package that includes health insurance, paid time off, and retirement savings plan. Continental also offers a bonus structure that rewards employee performance and contributions to the company's success.



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