Customer Accounts Supervisor

2 weeks ago


Chicago, Illinois, United States City Of Chicago Illinois Full time
Position Overview:
This role involves overseeing customer account management and ensuring high-quality service delivery.

Number of Vacancies:
1 (Additional vacancies may arise subject to budget approval)

Compensation:
$71,004.00 annually

Eligibility:
This position is accessible to the general public as well as all current city employees who are part of the collective bargaining agreement.

Key Responsibilities:
1. Supervise and manage customer service operations.
2. Lead and support staff in account management tasks.
3. Ensure compliance with operational standards and policies.

Qualifications:
Ideal candidates will possess strong leadership skills and a commitment to enhancing customer satisfaction. Experience in retail or service operations is preferred.

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