Service Sales Representative

2 months ago

Broadview, Illinois, United States Raincoat Roofing Full time


Service Sales Representative
Raincoat Roofing is a leading commercial roofing firm that focuses on roof upkeep, repair, replacement, and urgent services.

As a proud member of NRCA, NRP, and CRCA, we are committed to delivering transparent assessments, competitive pricing, outstanding customer support, and high-quality workmanship for all varieties of commercial flat and steep roofing using diverse roofing solutions.


Position Overview:
We are in search of a dedicated full-time on-site Service Sales Representative.

The ideal candidate will be tasked with generating new business opportunities, presenting, and marketing repair and maintenance solutions to prospective clients, fostering and sustaining customer relationships, and providing exceptional service.

This role involves close collaboration with the Service Manager, Superintendent, and Division Head.

Key Responsibilities:

  • Develop and oversee new sales opportunities.
  • Conduct 10 cold calls and prospecting calls weekly.
  • Participate in 4 discovery meetings weekly.
  • Complete 50 follow-ups through correspondence and tracking.
  • Deliver 10 presentations weekly.
  • Host 1 lunch weekly for clients or potential clients.
  • Meet sales objectives:
  • Year 1: $500,000 total sales ($100,000 in service/maintenance).
  • Year 2: $1,000,000 total sales ($250,000 in service/maintenance).
  • Year 3: $1,000,000 total sales ($300,000 in service/maintenance).
  • Year 4: $2,500,000 total sales ($1,000,000 in service/maintenance).
  • Year 5: $3,500,000 total sales ($1,250,000 in service/maintenance).
  • Identify and qualify bidding opportunities for projects and work orders.
  • Build, nurture, and expand customer relationships with owners, asset managers, property managers, facility managers, building engineers, and roofing consultants.
  • Personally deliver and present project proposals.
  • Promote the company brand in the marketplace.
  • Enhance technical knowledge, both industry-wide and project-specific.

Work Schedule:

  • General hours are M-F, 8:00 AM to 4:30 PM. Days and hours may vary.
  • Ability to visit and manage work orders or projects while onsite in extreme weather conditions.

Qualifications:

  • Expertise in sales, marketing, and customer service, including lead generation, pipeline management, and negotiation.
  • Excellent communication and interpersonal skills.
  • Ability to cultivate and maintain client relationships.
  • Experience in the roofing or construction sector is preferred but not mandatory.
  • Capacity to learn and comprehend roofing terminology and products.
  • Proficiency in Microsoft Office and CRM software.
  • Knowledge in business administration, sales, marketing, or a related field is preferred.
  • Previous sales experience in a technical or construction field is advantageous.
  • Strong organizational skills and basic smartphone proficiency.
  • Strong writing and math skills.
  • Self-motivated, organized, and capable of working independently and as part of a team.
  • Ability to meet deadlines and achieve sales targets.

Physical Requirements:

  • Ability to sit and stand for extended periods.
  • Capability to see, hear, speak, climb, lift, bend, and twist.
  • Comfortably move up to 50 lbs. of weight.
  • Perform occasional climbing, balancing, heavy lifting, stooping, kneeling, crouching, and/or crawling. Not afraid of heights or tall buildings.
  • Maintain a safe and clean work environment.
  • Work in extreme heat or cold conditions and climb up and down ladders.

Performance Expectations:

  • Fully execute all duties as outlined in the job description and standard procedures.
  • Manage daily business through effective communication, professionalism, respect, organization, and efficiency.
  • Demonstrate Raincoat Roofing core values in all interactions.
  • Track performance based on total project and work order sales, number of created projects, and lead opportunities.
  • Strength and depth of relationships with the top 15 service customers.

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