Senior Cloud Solutions Architect

7 days ago

Nashville, Tennessee, United States Amazon Full time
About the Role

We are seeking a highly skilled Senior Customer Solutions Manager to join our Worldwide Public Sector Scale team at Amazon Web Services (AWS). As a key member of our team, you will be responsible for guiding customers through their cloud transformation journey, helping them realize sustained business value by accelerating their cloud adoption.

Key Responsibilities
  • Work with organizations at various stages of their cloud adoption to identify and accelerate the realization of value throughout the cloud lifecycle.
  • Help customers achieve organizational cloud readiness, cloud fluency, and cloud skills through skills guilds, experience-based accelerators, training partners, and other enablement strategies.
  • Establish and mature operating models/structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.
A Day in the Life

As a Senior Customer Solutions Manager, you will be empowered to work in an inclusive environment, with a focus on work/life harmony and career advancement. You will balance your time between directly engaging with customers, partners, internal AWS teams, and services to help our customers on their journey in the AWS Cloud.

You will work across AWS to apply your technical, business, and program management expertise to solve complex and challenging technology problems for our customers. You will define opportunities and understand associated business and technical risks that are strategic to the customer's cloud journey, including large-scale migrations, data analytics, digital transformation, and innovation.

You will influence technical stakeholders, partner with cross-functional teams, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with and on behalf of your customer.

Requirements
  • 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
  • 2+ years of customer-facing work, engaging with customer executives, technologists, or partners to solve business problems with advanced technologies experience.
  • Bachelor's degree in science, technology, engineering, math, business, or equivalent.
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We value work-life harmony and strive for flexibility as part of our working culture. We are a total compensation company, offering a full range of medical, financial, and/or other benefits, including equity, sign-on payments, and other forms of compensation.

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