Residential Support Specialist

2 weeks ago


Pittsfield, Massachusetts, United States ServiceNet Full time
Job Overview

Compensation and Benefits:

  • Comprehensive dental coverage
  • Health insurance options

Department: Shelter and Housing Services

Employment Types: Full-time, Part-time, Per-Diem

Hourly Rate: $18.00


Position Summary:

Become an integral part of a compassionate team dedicated to providing a nurturing environment for families in need. As a Shelter Counselor, your role will be essential in ensuring that parents and children feel secure and supported while they navigate their journey towards stable housing.


Key Responsibilities:

  • Foster a warm, home-like atmosphere where all individuals feel valued.
  • Assist families with daily activities, impart life skills, and provide emotional support.
  • Document the progress of each family through concise notes.
  • Participate in team meetings to exchange insights and learn from colleagues.
  • Enforce shelter guidelines to maintain a safe and orderly environment.

This position transcends traditional employment; it offers a meaningful opportunity to empower families as they work to rebuild their lives.


Qualifications:

  • Bilingual candidates are encouraged to apply
  • Experience in supporting individuals from low-income backgrounds or those facing mental health challenges and/or substance use issues.
  • Strong skills in verbal and written communication, teamwork, organization, and technology use.

Benefits and Incentives:

  • Starting pay of $18/hour.
  • Paid orientation and training sessions.
  • Generous leave policies.
  • Comprehensive health and dental insurance plans.
  • 403(B) retirement savings plan with employer contributions.
  • Long-term disability coverage and paid life insurance.
  • Opportunities for career advancement and tuition assistance.

About ServiceNet:

ServiceNet is committed to equal employment opportunities. All qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.



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