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Residential Support Specialist

2 months ago


Pittsfield, Massachusetts, United States ServiceNet Full time
Job Overview

Compensation and Benefits:

  • Comprehensive dental coverage
  • Health insurance options

Department: Shelter and Housing Services

Employment Types: Full-time, Part-time, Per-Diem

Hourly Rate: $18.00


Position Summary:
As a vital member of our team, you will contribute to creating a nurturing and supportive environment for families experiencing homelessness. In the role of a Shelter Counselor, your efforts will help ensure that parents and children feel secure and valued while they navigate their journey towards stable housing.


Key Responsibilities:

  • Foster a warm, inviting atmosphere that promotes a sense of belonging.
  • Assist families with daily activities, impart essential life skills, and provide emotional support.
  • Document the progress of each family through concise notes.
  • Participate in team discussions to exchange insights and learn from colleagues.
  • Enforce shelter policies to maintain a safe and structured environment.

This position is more than just employment; it is an opportunity to make a significant difference in the lives of families striving to regain stability.


Qualifications:

  • Bilingual candidates are highly encouraged to apply
  • Experience working with individuals from low-income backgrounds or those impacted by mental health challenges and/or substance use.
  • Strong skills in verbal and written communication, teamwork, organization, and technology use.

Benefits and Incentives:

  • Starting pay of $18/hour.
  • Paid orientation and training sessions.
  • Generous paid time off policy.
  • Comprehensive health and dental insurance plans.
  • 403(B) retirement savings plan with employer contributions.
  • Long-term disability coverage and paid life insurance.
  • Opportunities for career advancement, tuition assistance, and additional benefits.

About ServiceNet:
ServiceNet is committed to equal employment opportunities. All qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.