Pharmacy Operations Manager

5 hours ago


Westerly, Rhode Island, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.

Key Responsibilities
  • Manage and coordinate pharmacy operations, including supervising pharmacy technicians and cashiers.
  • Ensure compliance with state and federal laws, regulations, and company policies.
  • Develop and implement processes to improve pharmacy workflow and customer experience.
  • Lead and manage pharmacy teams, including training, coaching, and performance management.
  • Collaborate with pharmacy managers and other stakeholders to achieve business objectives.
  • Monitor and analyze pharmacy performance metrics, identifying areas for improvement.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Stay up-to-date with industry trends, regulations, and best practices.
Requirements
  • High school diploma or equivalent required; PTCB or ExCPT certification preferred.
  • At least one year of experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work flexible hours, including evenings and weekends.
Preferred Qualifications
  • Previous people management or leadership experience.
  • Previous work experience with Walgreens.


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