Nurse Case Manager

5 days ago


Charleston, West Virginia, United States Mass General Brigham Full time
Job Title: Registered Nurse Case Manager

Mass General Brigham is seeking a skilled Registered Nurse Case Manager to join our team in Charlestown, Massachusetts.

Job Summary:

We are looking for a dedicated and compassionate Registered Nurse to facilitate the coordination of care for our patients. As a Case Manager, you will work closely with the interdisciplinary team, patients, and families to develop and implement individualized care plans that promote quality, cost-effective outcomes.

Key Responsibilities:
  • Conduct thorough assessments of patients' health and psychosocial needs to identify areas for improvement.
  • Develop and implement case management plans in collaboration with the interdisciplinary team, patients, and families to maximize healthcare responses, quality, and cost-effective outcomes.
  • Communicate and coordinate effectively with members of the interdisciplinary team, payers, and community resources to minimize fragmentation of services and promote optimal outcomes.
  • Facilitate patient-centered team meetings to coordinate healthcare team members and third-party payers to achieve treatment outcomes and discharge planning goals.
  • Provide education and support to patients and families about treatment options, community resources, insurance benefits, and psychosocial concerns to ensure timely and informed decisions.
  • Empower patients and families to problem-solve and achieve desired outcomes, promoting patient self-determination.
  • Ensure appropriate use of healthcare services and allocation of resources to improve quality of care and maintain a balance with cost-effective care on a case-by-case basis.
  • Identify and provide access to resources for discharge services, promoting a safe transition to the next most appropriate level of care.
  • Develop discharge plans in collaboration with the healthcare team and family, meeting patient needs and financial requirements.
  • Provide culturally competent care, incorporating patients' cultural needs into the development of discharge plans.
  • Document all activities and outcomes in accordance with department standards.
  • Maintain knowledge of third-party coverage guidelines and adhere to them for each patient situation.
Qualifications and Experience:
  • Bachelor's Degree in a related field (Master's Degree preferred).
  • 3-5 years of related experience, preferably in case management, utilization review, or discharge planning in an acute, rehabilitation, skilled nursing, or outpatient setting.
  • Current, unrestricted license to practice in Massachusetts in a health or human services discipline that allows the professional to conduct an assessment independently, as permitted within the scope of practice of the discipline.
  • Knowledge of community services and healthcare systems, as well as criteria and levels of care.
  • Computer proficiency, with Microsoft Office applications preferred.
  • Certification in Case Management is preferred.
About Mass General Brigham:

Mass General Brigham is a leading healthcare system in the region, committed to delivering high-quality, safe, and accessible care to patients and communities. We value diversity, equity, and inclusion, and strive to create a welcoming environment for employees, patients, and families of diverse cultures, ethnic backgrounds, ages, lifestyles, and physical abilities.

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, employee assistance programs, and more.



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