Program Team Lead

2 weeks ago


Uxbridge, Massachusetts, United States Kennedy-Donovan Center Full time

About KDC: The Kennedy-Donovan Center is a mission-driven organization dedicated to empowering individuals and families to thrive in their communities. We believe that every person deserves access to quality support services that foster independence, dignity, and happiness.

Job Summary: As a Program Team Lead - Support Services Coordinator, you will play a vital role in ensuring the success of our Individual Supports program. You will provide leadership, supervision, and daily management of assigned tasks, utilizing a team-based approach to deliver exceptional support services to our clients.

Main Responsibilities:

  • Supervise Individual Supports Case Managers to ensure program compliance and information sharing
  • In collaboration with the Individual Supports Program Director, maintain program compliance with all applicable state funding agencies and certification regulations
  • Maintain program compliance with KDC's mission, philosophy, standards, policies, and procedures
  • Monitor completion and maintenance of documentation as required by KDC and all applicable funding agencies: Individual Support Plans, Incidents, and Risk Management
  • Manage and promote on-going collaborative relationships with funding sources and community service providers
  • In collaboration with the Individual Supports Program Director, ensure regulatory compliance of all Individual Supports cases within the regulation timeline
  • Facilitate a team-based approach to program supports and services
  • Represent KDC with professionalism at agency functions, legislative, and industry events
  • Provide emergency phone coverage as assigned

Requirements:

  • Minimum of five years of recent professional health-care experience working with elders or adults
  • Excellent organizational, interpersonal, and communication skills
  • Experience in providing home-based support required
  • Commitment to community-based support to individuals with developmental disabilities
  • Commitment to family-based services
  • Able to meet the required competency level in Microsoft Office Software and an Electronic Healthcare record

Benefits:

  • Competitive salary range: $65,000 - $85,000 per year
  • Benefits package includes medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and holidays
  • Opportunities for professional growth and development

We Value Diversity and Inclusion: The Kennedy-Donovan Center is committed to fostering a culture of equality and inclusivity that promotes diversity, equity, and social justice. We welcome applicants from diverse backgrounds and perspectives.



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