Energy Client Success Manager
2 weeks ago
Rystad Energy is seeking a highly skilled Client Success Manager to join our New York-based Sales & Marketing team. As a key member of our account team, you will be responsible for growing our client relationships in the region. Your primary focus will be on providing exceptional customer service, ensuring client satisfaction, and driving revenue growth.
Key Responsibilities- Develop and maintain strong relationships with clients to understand their business needs and goals.
- Collaborate with internal teams to ensure clients receive timely and effective support.
- Monitor client health, adoption metrics, and renewal metrics to identify opportunities for growth.
- Develop and execute engagement plans to align with client business needs and goals.
- Provide new client onboarding, including delivering engaging product demos and training.
- Discover opportunities for additional products and services to drive revenue growth.
- Bachelor's degree required.
- Experience in growing client satisfaction, adoption, and retention is highly desired.
- Energy and/or Financial background is required.
- Excellent written and verbal communication skills.
- Analytical mindset.
- Microsoft Office skills (Word, Excel, and PowerPoint).
Rystad Energy is a rapidly growing company providing the next generation analytical tools and advice for the industry. We combine a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement.
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