Crisis Intervention Specialist

7 days ago


East Stroudsburg, Pennsylvania, United States Resources for Human Development Full time
Crisis Worker Job Description

At Resources for Human Development, we are seeking a skilled Crisis Worker to join our team. As a Crisis Worker, you will play a critical role in providing direct services to consumers, significant others, and collateral resources, while assisting consumers in reaching their treatment goals.

Key Responsibilities:
  • Provide telephone crisis services, including answering calls for the National Suicide Lifeline, screening incoming calls, and providing telephone counseling, consultation, and assessment.
  • Assist with residential crisis services, including early walking, daily planning, meal preparation, and clean-up, as well as maintaining scheduled appointments.
  • Observe and assist with medication observations, as directed by the Residential Nurse.
  • Provide mobile crisis services, including serving as a consultative and collaborative role with community personnel, and providing supportive mobile crisis intervention to children, adolescents, and adults.
Requirements:
  • Bachelor's degree preferred, with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education, or a related field.
  • 2 years of experience in public or private human services, with 1 year of mental health direct care experience.
Working Conditions:

This position is set in a residential or community environment, requiring frequent standing, walking, lifting, and reaching. Must be willing to perform all job-related travel associated with this position.

Hazard and Atmospheric Conditions:

  • Exposure to fumes, dust, extreme heat, extreme cold, wet and/or humid environments, loud noise, confined spaces, mists or gases, mechanical hazards, chemical hazards, electrical hazards, and burn hazards.

Physical Requirements:

  • Lifting requirements: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
  • Physical requirements: standing, sitting, walking, using hands or fingers to handle or feel, climbing, talking/hearing, seeing, pushing or pulling, repetitive motion, reaching, kneeling, stooping, crouching, or crawling.

Additional Requirements:

  • Must be willing to drive a mobile unit within the service area of the program, and visit the home of consumers and provide support in the community.

Reporting Relationships:

  • Direct Supervisor: Assistant Unit Director.
  • Directly Supervises: None.
  • Ancillary Support to: Program Specialist, Mental Health Professional.

About Resources for Human Development:

RHD is a national, comprehensive human services organization. Our mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible while building better lives for themselves, their families, and their communities.



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