Patient Service Coordinator III

5 days ago


Baltimore, Maryland, United States Johns Hopkins Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Coordinator III to join our team at Johns Hopkins Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of patient care services.

Key Responsibilities
  • Provide administrative support to patients and families, ensuring a positive and professional experience.
  • Coordinate patient scheduling, registration, and billing processes, utilizing automated systems to expedite tasks.
  • Maintain accurate and up-to-date patient information, facilitating efficient communication and care delivery.
  • Collaborate with healthcare teams to resolve patient concerns and issues, promoting a patient-centered approach.
  • Participate in quality improvement initiatives, contributing to the development and implementation of process improvements.
Requirements
  • High school diploma or equivalent required.
  • One year of experience in a healthcare setting, preferably in a patient-facing role.
  • Familiarity with prior authorizations for medications and discharge coordination preferred.
What We Offer
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A comprehensive benefits package, including tuition assistance and a diverse range of wellness programs.
  • A collaborative and inclusive workplace culture, committed to diversity and inclusion.


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