Pediatric Utility Professional

5 days ago

Cedar Park, Texas, United States Urgent Care for Kids Full time
About Urgent Care for Kids

We are a leading provider of pediatric urgent care services, operating 23 clinic locations across Texas. Our mission is to transform healthcare delivery for all children and ensure equitable access to care.

The Role

We are seeking a Seasonal Utility Player to join our team in the Cedar Park/Round Rock offices. As a Utility Player, you will be a versatile clinician who handles a wide range of responsibilities, including front desk and reception duties, back-office care, triage, radiology, curbside labs, and other critical tasks that ensure our clinics run efficiently.

Critical Success Factors
  • Works with a strong sense of urgency and can efficiently manage multiple tasks simultaneously.
  • Serves as a knowledgeable resource, eager to train and mentor new team members.
  • Embraces daily clinic assignments with enthusiasm and a positive attitude.
  • Demonstrates exceptional customer service skills in all interactions.
  • Proactively helps others and takes initiative without needing to be prompted.
  • Communicates clearly and effectively with the on-duty provider, maintaining professionalism and tact in all tasks.
  • Displays a passion for pediatrics and a commitment to personal and professional growth.
Responsibilities
  • Triage patients upon arrival.
  • Communicate with the provider when the patient is ready, providing a brief overview of symptoms and any abnormal vitals.
  • Document and summarize visits in the Electronic Medical Records (EMR) system.
  • Assist the provider with procedures and patient care, including splinting, radiology, vaccines, medication administration, phlebotomy, and more.
  • Administer and document medications as directed by the provider.
  • Prepare, clean, and maintain exam and treatment rooms.
  • Obtain lab samples and follow up with patients once lab results are available.
  • Provide patient education at the end of the visit and address any follow-up questions.
  • Position patients for radiology procedures and remove any artifacts.
  • Handle front office tasks, including insurance verification, patient registration, answering phones, and processing payments.
  • Perform other duties as assigned.
Requirements
  • Genuine passion for working with children.
  • Recent experience (within the last 3 years) in a Pediatric Office, Pediatric Hospital, or Urgent Care setting for a minimum of 6 months.
  • Certified Medical Assistant (CMA, NCMA, RMA) or Licensed Vocational Nurse (LVN) with a valid Texas license.
  • BLS certification required (online renewals accepted from the American Heart Association).
  • Strong knowledge of HIPAA, OSHA regulations, basic clinical procedures, CLIA-Waived Testing, and EMR software.
  • Ability to thrive in a fast-paced environment.

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