Senior Manager
2 days ago
Marsh LLC is seeking a highly skilled Senior Manager - Product Development to join our team. As a key member of our Operations & Technology department, you will play a critical role in the implementation and execution of our largest and most impactful transformation to date.
Key Responsibilities:- Provide Module Ownership of PPM to lead the product roadmap and component strategy.
- Lead product discovery exercises focused on crystallizing the end-user needs and curating demand in your digital product domain.
- Develop and maintain a detailed and robust product roadmap including resources, scope, schedule, cost, assumptions, dependencies, etc.
- Manage the conversion of high-level business requirements and use-cases into detailed functional specifications and user-stories.
- Understand market factors, strategic opportunities, and executive priorities informing a digital product strategy and vision for digital products or services.
- Manage regional digital products and services end-to-end including conception, launch, and scale in coordination with your delivery partners.
- Serve a communication role for stakeholders, sponsors, and leadership both for status as well as to evangelize digital product benefits.
- Build and maintain exceptionally strong relationships with delivery partners including business, IT, operations, support, vendors, and more.
- Optimize the value of the delivery team by prioritizing a backlog of work against end-user needs and business objectives.
- Coordinate with colleagues focused on data standards and governance to ensure product alignment with key data efforts.
- Undertake regular work stream meetings, documenting and following-up on actions and risks identifies from the meetings and escalate where needed, while ensuring remediation action plans are implemented.
- Partner with colleagues in UX and Design to ensure delivered product experiences are easy to use, scalable, and enjoyable.
- Develop comprehensive change management and benefits realization plans to ensure successful delivery of key changes.
- Develop methods for the regional implementation of long-term product goals and objectives for highly complex and regional projects, evaluating regional needs within a global structure.
- Evaluate a digital product or service's progress by setting success criteria, key performance indicators, and other metrics for measuring business impact and objectives.
- Negotiate resource requirements with responsible management when faced with conflicts in priorities.
- Serve as a recognized expert in the product functionality being provided, and the business domain being served.
- Proactively communicate risks, dependencies, and changes to Product roadmap to stakeholders, sponsors, and users.
- Coordinate large size regional projects, including the establishment of plans, milestones, and deliverables in consultation with business stakeholders and external partners.
- 8-11+ years' experience as a Product Manager within a Digital Products Organization or related competency.
- Experience of working in the Insurance industry (Broking and/or Carrier) either in a business/client facing or operational role.
- Demonstrated competency leading digital products or software solutions to meet business goals, enact organizational change, or realize commercial opportunities.
- Success delivering mid-scale products, programs, and other initiatives on-time and on-budget
- Demonstrated competency in setting and meeting key performance indicators, success criteria, and business impacts.
- Experience with a product that was either commercial in nature or directly related to a business franchise.
- Mastery in the digital products development within an Agile organization/structure.
- A competitive total rewards package including health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
- A dynamic and inclusive work environment that values diversity, equity, and inclusion.
- Opportunities for professional growth and development in a rapidly evolving industry.
Marsh LLC is an equal opportunity employer and welcomes applications from diverse candidates. If you have a need that requires accommodation, please let us know by contacting us at [insert contact information].
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