Endpoint Support Specialist

4 weeks ago


Anchorage, Alaska, United States SCF Full time
Job Summary:

Southcentral Foundation's (SCF) Endpoint Administrator position is responsible for ensuring the performance, reliability, and security of computing devices used at SCF. This includes workstations, tablets, conferencing solutions, timekeeping, telehealth, and environmental monitoring devices.

This role is responsible for the processes that guarantee offerings meet the needs of the organization in terms of performance and reliability, as well as ensuring security standards are met.

This position is also responsible for the systems used to support computing devices such as Mobile Device Management (MDM), Remote Monitoring and Management (RMM), Imaging and Provisioning, Inventory Tracking Utilities, and Task Automation.

Key Responsibilities:
  • Manage and maintain computing devices and systems to ensure optimal performance and security.
  • Implement and maintain Mobile Device Management (MDM) and Remote Monitoring and Management (RMM) systems.
  • Develop and implement processes to ensure offerings meet the needs of the organization in terms of performance and reliability.
  • Ensure security standards are met and maintained.
  • Collaborate with IT teams to resolve technical issues and improve system performance.
Requirements:
  • Bachelor's Degree in Computer Science or related field; OR equivalent combination of relevant education and Technology experience; OR demonstrated proficiency as an Information Technology Technician II at SCF.
  • Three (3) years of experience with management of a Mobile Device Management (MDM) platform.
  • Microsoft 365 Certified: Modern Desktop Administrator Associate or Endpoint Administrator Associate; OR obtain certification within 1 year from date of hire.
Native Preference:

Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting, and training.

SCF Human Resources must receive certification before applicants receive preference.

Employee Health Requirements:

Compliance with our Employee Health Procedure is a condition of SCF employment.

You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment.

Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella), Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.



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