IT Support Specialist

1 week ago


Wellington, Florida, United States Layer 8 Solutions Full time
Job Summary

We are seeking an experienced IT Support Technician to provide technical assistance to computer users, answering questions or resolving computer problems in person, via telephone, or electronically.

This position is responsible for delivering premier level support to in-house operations, collaborating within an educational environment, and providing technical support.

The ideal candidate will have a strong understanding of Windows operating systems, networking, and network appliances, as well as experience with common desktop productivity applications.

Additional requirements include reliable transportation, a valid driver's license, and the ability to pass a background check.

Competitive market-based salary and comprehensive benefits package available.

Key Responsibilities
  • Provide technical assistance to computer users
  • Maintenance, system analysis, troubleshooting, and on-site support
  • PC and network troubleshooting and repair
  • Common desktop application support
  • Maintain current inventory
Requirements
  • High school diploma required
  • Industry certifications/undergraduate degree a plus
  • 3-5 years relevant work experience preferred
Preferred Skills
  • Understanding of Windows operating systems: Windows 7 & Windows 10
  • Networking: LAN, WAN, WIRELESS
  • Network Appliances: Firewalls, Routers, Switches and Wireless Access Points
  • Basic understanding of Windows server environment
  • Common Desktop Productivity Applications: MS Office, Office 365, & Adobe Suite

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