Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Specialist II to join our team. As a key member of our support team, you will provide exceptional customer service via phone, chat, and email, ensuring timely resolution of customer issues and exceeding customer satisfaction expectations.
Key Responsibilities- Provide technical support and assistance to customers via phone, chat, and email
- Validate work requests for completeness, accuracy, and compliance with established standards
- Verify work authorization and gather information for database entry
- Prioritize and assign daily work tasks based on Quality of Service, SLA times, and priority tasking
- Escalate problems or tickets to higher-level management as needed
- High School Diploma or equivalent required
- 1+ years of related experience in customer service or technical support
- Excellent communication and problem-solving skills
- Security Clearance Level: TS/SCI w/Poly
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
General Dynamics Information Technology (GDIT) is a leading provider of information technology and professional services to the U.S. government and defense industry. We deliver innovative solutions that meet the evolving needs of our clients, and we're committed to making a positive impact on the communities we serve.
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Customer Service Representative
1 week ago
Annapolis, Maryland, United States Whole Foods Market IP, L.P. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Whole Foods Market. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesCustomer Service: Provide outstanding...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
5 days ago
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Customer Service Representative
1 week ago
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Bilingual Customer Service Representative
1 week ago
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Customer Service Representative
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