Senior Pharmacy Technician

2 days ago


Apache Junction, Arizona, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Senior Pharmacy Technician to join our team at Walgreens. As a Senior Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy department, providing exceptional customer service, and supporting the pharmacy team in delivering high-quality patient care.

Key Responsibilities
  • Assist pharmacists in the practice of pharmacy, including reviewing and processing prescriptions, and maintaining accurate records.
  • Provide exceptional customer service, engaging with customers and patients to ensure a positive experience.
  • Model and deliver a distinctive and delightful customer experience, sharing best practices with team members to drive efficiency and excellence.
  • Lead and coach pharmacy technicians and cashiers in the correct use of processes and tools to drive efficiency within the pharmacy.
  • Assist in the development and maintenance of good relationships with the local medical community, including physicians, nurses, and other healthcare providers.
  • Perform duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, and ensuring accurate and timely processing of prescriptions.
  • Strictly adhere to Walgreen Co. policies and procedures, including those related to pharmacy errors and the Quality Improvement Program.
  • Responsible for registering all related sales on assigned cash register, collecting and handling cash as required.
  • Process manual claims for third-party program prescription services in a timely and efficient manner.
  • Assist in analyzing and seeking to improve pharmacy financial, customer service, and inventory performance data.
Requirements
  • PTCB certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Prefer to have prior work experience with Walgreens.
  • Prefer basic math skills (counting, measuring, and weighing medications).
  • Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).
  • Prefer the knowledge of store inventory control.

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