Traffic Operations Supervisor
2 weeks ago
AECOM is looking for a dedicated Traffic Operations Supervisor / Trainer to join our team.
Key Responsibilities
The primary duties of this role encompass, but are not limited to:
1. **Development of Training Programs**: Create and enhance initial and ongoing training initiatives related to Control Room Operations.
2. **Certification Program Design**: Establish and execute a structured, multi-tiered certification program for positions, ensuring updates are made as new materials are introduced.
3. **Training File Management**: Oversee the administrative aspects of staff training documentation.
4. **Reporting**: Prepare and present comprehensive reports detailing training progress and outcomes.
5. **Performance Auditing**: Design and implement a program for auditing employee performance within operations.
6. **Recognition Initiatives**: Develop and manage an employee recognition program that rewards successful completion of training programs.
7. **Training Facilitation**: Lead training sessions, including the creation of materials, curriculum design, and delivery.
8. **Quality Control Audits**: Conduct audits to ensure operator quality standards are met.
9. **SOP Review**: Regularly review and update Standard Operating Procedures (SOP) materials.
10. **Event Response Planning**: Assist in the planning and real-time management of major events, including incident response strategies for significant public gatherings and emergency situations.
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