Traffic Operations Supervisor

2 weeks ago


Columbia South Carolina, United States AECOM Full time
Position Overview

AECOM is looking for a dedicated Traffic Operations Supervisor / Trainer to join our team.

Key Responsibilities

The primary duties of this role encompass, but are not limited to:

1. **Development of Training Programs**: Create and enhance initial and ongoing training initiatives related to Control Room Operations.

2. **Certification Program Design**: Establish and execute a structured, multi-tiered certification program for positions, ensuring updates are made as new materials are introduced.

3. **Training File Management**: Oversee the administrative aspects of staff training documentation.

4. **Reporting**: Prepare and present comprehensive reports detailing training progress and outcomes.

5. **Performance Auditing**: Design and implement a program for auditing employee performance within operations.

6. **Recognition Initiatives**: Develop and manage an employee recognition program that rewards successful completion of training programs.

7. **Training Facilitation**: Lead training sessions, including the creation of materials, curriculum design, and delivery.

8. **Quality Control Audits**: Conduct audits to ensure operator quality standards are met.

9. **SOP Review**: Regularly review and update Standard Operating Procedures (SOP) materials.

10. **Event Response Planning**: Assist in the planning and real-time management of major events, including incident response strategies for significant public gatherings and emergency situations.

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