Income Maximization Case Manager
3 weeks ago
The Income Maximization Case Manager plays a vital role in assisting Veterans who are homeless or at-risk of homelessness to end their housing crisis. This position is responsible for connecting Veterans with benefits, including SOAR applications, Veteran benefits, and other mainstream benefit sources. The ideal candidate will have a strong understanding of the challenges faced by Veterans and be able to provide supportive services and education to empower them to maintain long-term housing stability and self-sufficiency.
Key Responsibilities- Connect Veterans with benefits, including SOAR applications, Veteran benefits, and other mainstream benefit sources.
- Provide case management duties, including assessment, case planning, and follow-up activities.
- Establish linkages with appropriate agencies and service providers in the area/community.
- Provide referrals and coordinate with VAMCs and other providers.
- Connect all Veterans with the American Job Centers and career centers.
- Decide how resources are allocated to participants based on need.
- Educate participants on supportive services availability and participant rights.
- Provide referrals for supportive services to participants, including financial planning services, transportation services, income support services, fiduciary and representative payee services, legal services, childcare, and housing counseling.
- Complete required documentation (including progress notes) within 48 hours of contact and enter data into the Homeless Management Information System (HMIS).
- Demonstrate good clinical judgment in decision making regarding participants.
- Demonstrate ability to relate to Veterans and their family in a culturally appropriate manner.
- Bachelor's degree in social work or related field and less than five (5) years of experience in the field; at least five (5) years of experience in the field and no degree; or a Veteran with three (3) years of related work experience.
- Demonstrated ability to provide a reasonable combination of the following knowledge, abilities, and skills: family needs assessment, knowledge, and ability to access local resources, advocacy, counseling, and working cooperatively with local service providers.
- Personal automobile, valid driver's license, liability insurance, and be willing and able to travel between the counties we serve up to 70% of the time.
- Must complete required case management training within 90 days of hire and complete SSI/SSDI Outreach, Access, and Recovery (SOAR) online training.
Volunteers of America Mid-States offers a comprehensive benefits package to employees who meet eligibility requirements, including health and wellness programs, financial wellbeing support, and training and development opportunities.
Work CultureWe are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is dedicated to providing exceptional service to our clients and communities, and we are seeking a talented and compassionate individual to join our team.
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