Telecommunications Operations Manager

2 weeks ago


Brookings, South Dakota, United States Brookings Municipal Utilities Full time
Job Overview

As a Telecommunications Operations Manager with Brookings Municipal Utilities, you will play a vital role in ensuring the efficient operation of our telecommunication services. We offer a competitive salary and a comprehensive benefits package.

Estimated Salary: $60,000 - $80,000 per year

Key Responsibilities
  • Assist in overseeing the coordination, coaching, and development of Central Office Technicians responsible for telecommunication equipment installation, maintenance, and repair.
  • Design and maintain special applications hardware and software to support telecommunications operations.
  • Manage projects related to central office operations, ensuring timely completion and effective resource allocation.
  • Research, support, and respond to trouble calls, analyze and track reported problems, and develop long-term solutions to mitigate recurring issues.
Requirements
  • Associates degree or higher in Electronics, Telephone, or related field of study or an acceptable combination of education and experience in IP Networking, switching & routing, databases, installation, repair, and maintenance of communications equipment.
  • Experience in the use and design of computer applications, including knowledge of transport, switching, video, IP telephony, and IP networking.
  • Possess a comprehensive understanding of current cyber threats and vulnerabilities that could impact telecommunications networks and equipment.
  • Able to read and interpret schematics and network diagrams, operate test equipment, and use various kinds of mathematics necessary in communications systems.

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