File Clerk

2 weeks ago

Altoona, Pennsylvania, United States VETERANS HEALTH ADMINISTRATION Full time
About the Job

This position is located at the James E. Van Zandt Medical Center in Altoona, PA, within the Health Administration Service. The Health Information Management Section (HIMS) has transitioned from maintaining paper health records to electronic health records by implementing templates in the Computerized Patient Record System (CPRS) or scanning and indexing documentation.

Key Responsibilities
  • Receiving, indexing, scanning, and assignment of appropriate nomenclature to health and administrative information for incorporation into the correct patient's record in the computerized patient records system (CPRS).
  • Filing of paper health and administrative documents in accordance with approved procedure. Retrieves and delivers records or documents from such system upon request from persons having right of access.
  • Interface with personal computer applications as well as numerous VISTA and CPRS applications (computer technology).
  • Requests from and transfers records to other Veterans Health Administration (VHA) medical facilities. Identifies and prepares records for retention and disposition.
  • Promotes a positive image of this Medical Center with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
  • Responds to customer needs in a positive and efficient manner.
  • Fully protects the confidentiality of patient information, access to computer files and release of access codes, according to established guidelines and policies.
  • Employs a cooperative attitude in interaction with co-workers and supervisors. Regularly and cooperatively assists other co-workers when needs arise.
Work Schedule and Telework

Work Schedule: 8:00am - 4:30pm, Monday - Friday. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. May be authorized up to 4 days per week.

Requirements
  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/11/2024.

General Experience: You must have one (1) year of general experience that must be progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have two (2) years of education above High School.

Combination: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.

You will be rated on the following Competencies for this position:

  • Attention to Detail
  • Clerical
  • Computer Skills
  • Customer Service

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