Customer Service Professional

1 day ago


Chesterfield, United States CJ Logistics Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at CJ Logistics. As the primary point of contact for internal and external customers, you will be responsible for delivering exceptional customer service while ensuring accurate and efficient completion of tasks.

Key Responsibilities
  • Provide top-notch customer service to internal and external customers
  • Maintain accurate schedules and paperwork
  • Prepare orders for distribution and process carrier appointments
  • Communicate with customers regarding scheduling issues and verify driver paperwork
  • Assign dock doors and maintain door accuracy and yard reports
  • Process Bills of Lading and reconcile inbounds with packing slips
Requirements
  • High School Diploma or equivalent required
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Previous AS 400 and/or warehouse management systems experience preferred
  • Detailed oriented with ability to perform multiple tasks in fast-paced environment
  • Previous shipping & receiving experience in warehouse environment
  • Good interpersonal skills and ability to work with internal and external customers
What We Offer
  • Competitive compensation package: $45,000 - $55,000 per year
  • Full health insurance (medical, dental, and vision), 401(k), Life insurance, tuition assistance, PTO, and MORE
  • Growing company with a performance record that continues to climb
  • Open-door work environment and high-performance culture
  • Opportunities for advancement and professional growth


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