Customer Service

1 month ago

Chesterfield, United States Waterway Carwash Full time

Overview:

Waterway is now hiring Customer Service - Representatives at $17 per hour for our Woodsmill location As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you.

The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job

Compensation: Guaranteed $17 per hour for the first 3 months. Average is $17 per hour after that (base + sales bonuses).

Location: Waterway Carwash - Woodsmill location - 388 Lamp & Lantern Village, Chesterfield MO, 63017

Why Waterway? Perks and Discounts

  • Flexible scheduling Daytime, Evening, and Weekend shifts available.
  • Tuition Assistance Program up to $4,000 a year
  • Free Car Washes and Gas Discounts.
  • Referral Bonus program.
  • Recognized as a Top Workplace multiple years running.
  • Advancement, Promotion, & Cross-Training Opportunities.
Qualifications:

Experience

  • 6 months work experience in customer service, retail, or sales strongly preferred

Additional Requirements

  • Current and valid drivers license;
  • Professional demeanor, behavior, and appearance in accordance with company policy;
  • Ability to perform all essential functions safely without endangering oneself or others;
  • Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
  • Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
  • Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
  • Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
    • Car Washes identify customer needs and present complimentary solutions.
    • Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
    • Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
    • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
    • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
  • Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
  • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

  • Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
  • Perform various transactional functions to meet customer demand and store staffing needs.
  • Various other functions as identified and directed by management.
Physical Requirements:

Work Environment/Physical Demands

  • Environmental may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
  • Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
  • Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
  • Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
  • Cognitive perform arithmetic calculations and operate data entry devices.
  • Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (Recruiting@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

  • Virtual/Work-at-Home - Customer Care Agent (Chesterfield, MO)

    3 months ago

    Chesterfield, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Chesterfield, MO)** **Department:** Ops-Hourly **Location:** Chesterfield, MO **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** ****Full-Time Positions Available (CST) - Shifts available between 2 pm and Midnight (includes weekends)**** If...

  • Customer Service Representative

    2 weeks ago

    Chesterfield, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...

  • Customer Service Specialist

    4 weeks ago

    Chesterfield, United States Zeiss Inc Full time

    About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable...

  • Customer Service Specialist

    4 days ago

    Chesterfield, United States Zeiss Inc Full time

    About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable...

  • Customer Service Representative

    3 days ago

    Chesterfield, United States Central Bank of St. Louis Full time

    Job DescriptionPOSITION SUMMARY: This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new accounts area, but their primary duty is supporting the teller line. Individuals in this position provides a variety of teller and new account...

  • Customer Service Representative

    4 days ago

    Chesterfield, United States Central Bank of St. Louis Full time

    Job DescriptionPOSITION SUMMARY: This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new accounts area, but their primary duty is supporting the teller line. Individuals in this position provides a variety of teller and new account...

  • Customer Service Specialist

    2 months ago

    Chesterfield, United States Zeiss Inc Full time

    About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable...

  • Customer Service

    5 days ago

    Chesterfield, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at $17 per hour for our O'Fallon location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...

  • Customer Service Assistant

    3 months ago

    Chesterfield, United States Euro Garages Full time

    **Role:** Customer Service Assistant **Location:** Chesterfield, S44 5SF **Hours:** Part-Time Hours Available **Hourly Rate:** 9.50 per hour **Bonus Scheme:** Quarterly Bonus Incentive! As a **Customer Service Assistant** you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our customers are provided an...

  • Customer Service

    2 months ago

    Chesterfield, United States Waterway Carwash Full time

    Overview:  Waterway is now hiring Customer Service - Representatives at $17 per hour for our Chesterfield location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...

  • Customer Service

    3 weeks ago

    Chesterfield, United States Waterway Carwash Full time

    Overview:  Waterway is now hiring Customer Service - Representatives at $17 per hour for our Chesterfield location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...

  • Customer Service Specialist

    2 months ago

    Chesterfield, United States Katalyst Surgical "a ZEISS Company Full time

    Job DescriptionJob DescriptionJob DescriptionAbout Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation...

  • Customer Service Specialist

    2 weeks ago

    Chesterfield, United States Katalyst Surgical "a ZEISS Company Full time

    Job DescriptionJob DescriptionJob DescriptionAbout Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation...

  • Customer Service Associate

    1 month ago

    Chesterfield, United States Protective Life Full time

    ???? **Privacy Notice** **Customer Service Associate** Chesterfield, MO / Customer Experience Customer Support/Operations Generalist / Full Time We help protect our customers against lifes uncertainties. Regardless of where you work within the company, youll be helping provide protection and peace of mind when our customers need it most. Whether its in...

  • Customer Service Representative

    3 months ago

    Chesterfield, United States Protective Life Full time

    ???? **Privacy Notice** **Customer Service Representative** Chesterfield, MO / Customer Experience Customer Support/Operations Generalist / Full Time The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against lifes uncertainties. Regardless of where you work within the company, youll be helping...

  • Customer Service Representative

    4 days ago

    Chesterfield, United States PierTech Systems Full time $40,000

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...

  • Customer Service Associate

    2 weeks ago

    Chesterfield, United States Raising Cane's Full time

    $15 per hour - $16.50 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the...

  • Customer Service Advisor

    2 months ago

    Chesterfield, United States Sunbelt Rentals Full time

    **Customer Service Advisor** **Customer Service Advisor** *Location* Chesterfield *Business Area* Formwork & Falsework *Advertising Salary* Competitive Salary *Hours Per Week* 42.5 * Invalid *Vacancy Type* Permanent *Careers Site Advertising End Date* 13 Feb 2022 * * Customer Service Advisor **About The Role** On a day-day basis youll work on the hire desk...

  • Customer Service Executive

    3 months ago

    Chesterfield, United States Arnold Clark Full time

    ** Customer Service Executive** * **Salary:** 22,000 plus benefits * **Type of work:** Permanent * **Location:** Chesterfield **About the role** About the role Were currently looking for a Customer Service Executive to create an outstanding customer experience at our Chesterfield Motorstore and help customers get excited about our products. **Hours** **Youll...

  • Customer Service Associate

    3 hours ago

    Chesterfield, Missouri, United States Hi-Pointe Drive-In Full time

    Exciting Opportunity in Food Service!Are you searching for a vibrant workplace that offers flexibility and opportunities for advancement? Here, we combine a fun atmosphere with a commitment to work-life balance, ensuring you enjoy both your professional and personal life. We provide exceptional benefits aimed at enhancing your health, future, family, and...