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Healthcare Administrative Coordinator

2 months ago

Houston, Texas, United States Sanders Clinic for Orthopaedic Surgery and Sports Medicine Full time
Job Overview

Position: Medical Administrative Assistant / Medico-Legal Specialist

This role is essential in the comprehensive management of patients at Sanders Clinic for Orthopaedic Surgery and Sports Medicine who require legal representation. A successful candidate will possess strong communication skills in both English and Spanish, have a thorough understanding of referral source policies and regulations, and demonstrate exceptional organizational abilities. Transparency in documenting tasks is crucial for this position.

Clinical Responsibilities:

  • Assist the physician in patient care by adhering to provided instructions.
  • Communicate clinical concerns to the relevant parties.
  • Schedule patient appointments effectively.
  • Manage patient check-in, rooming, and check-out processes.
  • Translate physician directives for Spanish-speaking patients.
  • Address patient inquiries regarding follow-up procedures.

Organizational Responsibilities:

  • Maintain cleanliness and organization in patient and work areas.
  • Coordinate with referral sources to secure necessary documentation for patient scheduling.
  • Direct patients to suitable diagnostic facilities.
  • Collaborate with diagnostic centers to arrange patient appointments and obtain reports.
  • Update referral sources on patient status throughout the treatment process.

Information Management Responsibilities:

  • Create and maintain physical patient charts.
  • Document patient encounters electronically.
  • Organize and file chart contents appropriately.
  • Enter charges for patient encounters accurately.
  • Timely submit medical and billing records requests to legal representatives and other authorized requestors.
  • Complete affidavits as required.
  • Coordinate with the team and legal offices regarding depositions.
  • Manage all requests for information by completing necessary forms.

Support Responsibilities:

  • Answer phone calls and prioritize messages/requests.
  • Provide translation and communication support for Spanish-speaking patients.
  • Perform additional assignments as needed.

This position requires a full-time commitment from 8:00 AM to 5:00 PM, Monday through Friday. Candidates should possess reliable transportation and be able to work these hours.