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Customer Service Representative

2 months ago

Stuttgart, Arkansas, United States Bass Pro Inc Full time
Job Summary

This is a challenging and rewarding role that requires a high level of customer service skills and the ability to work in a fast-paced environment. As a Customer Service Representative at Bass Pro Inc, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Utilize advanced skills training and system programs to assist customers and resolve complex issues
  • Capitalize on opportunities to secure sales and promote products and services
  • Work collaboratively with other team members to achieve sales and customer service goals
  • Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements
  • High school diploma or equivalent required
  • Strong written and verbal communication skills
  • Critical thinking skills and ability to problem-solve
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills and knowledge of Microsoft Office
Benefits
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Discounts on retail merchandise and services
  • Flexible scheduling and work-life balance