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HVAC Sales Representative

2 months ago

Santa Fe, New Mexico, United States Johnstone Supply Full time
Company Overview:

Johnstone Supply has been a trusted provider of quality products and expert technical knowledge in the HVACR (heating, ventilation, air-conditioning, and refrigeration) sector since 1953. Our locally owned and operated business is supported by the national strength of the Johnstone Supply Cooperative.


Position Summary:

The Counter Sales Specialist will play a vital role in assisting our HVAC/R clientele in locating the necessary parts and equipment through prompt, friendly, and professional service.


Key Responsibilities:
  • Assist customers in identifying their needs and provide reliable solutions.
  • Generate new and repeat sales by delivering product and technical information.
  • Upsell and cross-sell products to enhance the customer experience.
  • Process customer transactions, including orders, quotes, and returns.
  • Respond to customer inquiries via phone, providing timely information regarding products, pricing, and availability.
  • Maintain up-to-date knowledge of products, pricing, and promotions.
  • Listen to customer preferences and offer tailored product recommendations.
  • Contribute to achieving sales targets and goals.

Qualifications:
  • High School diploma or GED equivalent.
  • Strong attention to detail and a high level of customer service engagement.
  • Proficient computer skills.
  • Excellent verbal and written communication abilities.
  • Ability to navigate the internet and websites for product information.
  • Integrity and a strong work ethic.

Compensation:

We value the commitment and strong work ethic of our employees, offering competitive compensation that includes salary, commission, health benefits, paid vacation, holidays, and a professional working environment.


Please note that a drug screen and background check are required for this position.