HVAC Wholesale Sales Representative

2 months ago


Santa Fe, New Mexico, United States Johnstone Supply Full time
Position Overview:

The Counter Sales Specialist will play a crucial role in assisting our HVAC/R clientele in locating the necessary components and equipment with prompt, courteous, and professional service.

About Us:

We have been a trusted provider of high-quality products, expert technical knowledge, and exceptional customer service in the HVACR (heating, ventilation, air-conditioning, and refrigeration) sector since 1953. Our company is locally owned and operates with the backing of the Johnstone Supply Cooperative.

Key Responsibilities:
  • Facilitate new and repeat sales by delivering product and technical insights.
  • Enhance sales opportunities through upselling and cross-selling while improving the customer experience.
  • Process customer transactions, including orders, quotes, and returns.
  • Respond to customer inquiries via phone, providing timely information regarding products, pricing, and availability.
  • Maintain current knowledge of products, pricing, and promotions to ensure accurate customer information.
  • Listen to customer needs and preferences, offering tailored product recommendations and solutions.
  • Contribute to achieving sales targets and goals.
Qualifications:
  • High School diploma or GED equivalent.
  • Energetic and detail-oriented with a strong commitment to delivering top-tier customer service.
  • Proficient computer skills.
  • Excellent verbal and written communication abilities.
  • Ability to navigate the internet and websites to assist customers effectively.
  • Integrity and a strong work ethic.
Compensation and Benefits:

We value the dedication and strong work ethic of our employees, offering competitive compensation that includes salary, commission, health benefits, paid vacation, holidays, and a supportive professional environment.

Please note that a drug screen and background check are required.



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