Customer Service Representative

4 days ago


DeLand, Florida, United States Jackson Hewitt Full time

Job Overview: As a Client Service Associate at Jackson Hewitt, you will play a vital role in providing exceptional customer experiences and driving business growth.

About the Role: We are seeking a highly motivated and detail-oriented individual to join our team as a Client Service Associate. In this role, you will be responsible for greeting all potential clients with a friendly and professional demeanor.

Your Key Responsibilities:

  • Greet all potential clients and engage them in conversation to share information about Jackson Hewitt's services and promotions
  • Quickly and accurately verify and enter customers' personal and Form W-2 information into Jackson Hewitt's proprietary software
  • Assist with scheduling tax preparation appointments and monitor client flow at the location
  • Keep clients engaged during periods of wait time

What You'll Need: To succeed in this role, you will need excellent communication and interpersonal skills, attention to detail, and the ability to work in a fast-paced environment.

The Ideal Candidate: If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

Estimated Salary: $40,000 - $55,000 per year based on industry standards and location.



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