Call Center Representative

3 days ago


Appleton, Wisconsin, United States The Community Blood Center Full time
Job Summary

As a Call Center Representative at The Community Blood Center, you will play a vital role in scheduling lifesaving blood donation appointments. This is a part-time position that requires a professional, polite, and confident manner while making multiple phone calls per hour.

Key Responsibilities
  • Utilize CRM System to contact existing donors and schedule them in the most convenient locations.
  • Achieve individual performance expectations for appointments scheduled, show rate, and customer service.
  • Provide information as requested, transfer calls to the appropriate CBC personnel, and maintain high-quality customer service.
  • Conduct special donor recruitment projects at various locations and distribute CBC information.
Requirements
  • Previous call center or appointment setting experience is a plus.
  • High School diploma or equivalent preferred.
  • Must maintain strict confidentiality of CBC and CBC donor information.
  • Excellent organizational, oral, and written communication skills.
  • Strong, flexible interpersonal skills and data entry/computer skills.
Benefits and Perks
  • Paid holidays.
  • Paid Volunteer Time Off.
  • 403(b) retirement savings plan with matching contributions.
  • Employee Assistance Program.
  • Discounted YMCA Membership.
  • Employee referral bonuses.
  • Regular employee forums and committees.


  • Appleton, Wisconsin, United States Community Blood Center Full time

    Job SummaryAs a Call Center Representative at the Community Blood Center, you will play a vital role in scheduling lifesaving blood donation appointments and providing exceptional customer service to our donors. If you are a professional, polite, and confident individual with excellent communication skills, we encourage you to apply for this exciting...


  • Appleton, Wisconsin, United States TEKsystems Full time

    Job Description:We are seeking a highly skilled and customer-focused individual to join our team as a Banking Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Appleton, Wisconsin, United States Ascension Full time

    Job SummaryAs a Switchboard Operator at Ascension, you will be responsible for receiving and relaying internal and external calls, providing general information according to protocol, and maintaining desk directories and reference materials.Key ResponsibilitiesReceive and relay internal and external callsProvide general information according to...


  • Appleton, Wisconsin, United States Spectrum Full time

    At Spectrum, we're growing our inbound Customer Care team in our Appleton Call Center. We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. As a Customer Service Representative, you'll build relationships and...


  • Appleton, Wisconsin, United States Flex-Staff Full time

    Job Title: Full Time and Part Time Member Support SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Member Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to our members, resolving their inquiries and issues in a timely and professional...


  • Appleton, Wisconsin, United States The Community Blood Center Full time

    Job SummaryAs a Call Center Representative at The Community Blood Center, you will play a vital role in scheduling lifesaving blood donation appointments. This part-time position requires a professional, polite, and confident manner while making multiple phone calls per hour.Key ResponsibilitiesUtilize CRM System to contact existing donors and schedule...


  • Appleton, Wisconsin, United States Spectrum Full time

    At Spectrum, we're growing our inbound Customer Care team in our Appleton Call Center. As a Customer Service Representative, you'll play a key role in delivering exceptional customer experiences. Our comprehensive benefits package includes free home cable, internet, and phone, as well as discounted mobile services. You'll also receive 13 weeks of paid...


  • Appleton, Wisconsin, United States Spectrum Full time

    At Spectrum, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a critical role in ensuring our customers receive top-notch support. Your primary responsibility will be to engage with customers, assess and troubleshoot equipment issues, and utilize problem-solving skills to resolve their...


  • Appleton, Wisconsin, United States Flex-Staff Full time

    {"title": "Patient Services Representative", "description": "Medical Office RoleWe are seeking a skilled Patient Services Representative to join our team at a reputable medical practice in Appleton, WI.This role will involve interacting with patients over the phone, scheduling appointments, and providing excellent customer service.Responsibilities:Answer and...


  • Appleton, Wisconsin, United States West Bend Mutual Insurance Co. Full time

    {"Job Title": "Customer Service Representative", "Job Description": "At West Bend Mutual Insurance Co., we're committed to providing exceptional customer service to our clients. As a Customer Service Representative, you'll play a vital role in ensuring that our customers receive the support they need in a timely and professional...


  • Appleton, Wisconsin, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our inbound Customer Care team in our Appleton Call Center. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and building strong relationships with our clients.Key ResponsibilitiesCustomer...


  • Appleton, Wisconsin, United States Lucent Health Solutions LLC Full time

    Job Title: Customer Service RepresentativeLucent Health Solutions LLC is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their members, ensuring their needs are met and exceeded.Job...


  • Appleton, Wisconsin, United States Werner Electric Full time

    **Customer Service Representative Opportunity**Werner Electric Supply is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our internal and external customers, resolving technical challenges, and driving business improvements...


  • Appleton, Wisconsin, United States Diedre Moire Corp. Full time

    About the RoleWe are seeking a highly skilled Machinery Sales Representative to join our team at Diedre Moire Corp.The ideal candidate will have a strong background in sales and marketing, with a focus on CNC machining centers and machine tools.Responsibilities will include:Developing and executing sales strategies to meet or exceed sales targetsBuilding and...


  • Appleton, Wisconsin, United States A. O. Smith Full time

    Job Title: Territory Sales RepresentativeWe are seeking a highly motivated and experienced Territory Sales Representative to join our team at A. O. Smith Corporation. As a Territory Sales Representative, you will be responsible for growing our customer base and developing existing customers through in-field support, training, and coaching of best...


  • Appleton, Wisconsin, United States The Community Blood Center Full time

    Job Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for scheduling lifesaving blood donation appointments, providing exceptional customer service, and ensuring the smooth operation of our blood donation program.Key...

  • Trailer Technician

    6 days ago


    Appleton, Wisconsin, United States Quality Truck Care Center Inc Full time

    Trailer Technician Job SummaryQuality Truck Care Center Inc is seeking a skilled Trailer Technician to join our team. As a Trailer Technician, you will be responsible for repairing and servicing the mechanical, electrical, and other components of trailers using hand tools, power tools, welders, and/or any other testing or repair equipment necessary.Key...


  • Appleton, Wisconsin, United States Enterprise Holdings Full time

    Job SummaryThe Customer Experience Representative will provide exceptional customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. This role requires a high level of customer service skills, knowledge of local training, and hands-on experience to provide administrative support,...


  • Appleton, Wisconsin, United States NABCO Entrances, Inc. Full time

    Job Title: Outside Sales RepresentativeNABCO Entrances, Inc. is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for maximizing our market share and revenue by selling our products and services to customers in support of our financial, marketing, and...


  • Appleton, Wisconsin, United States Bergstrom Full time

    Automotive Collision Center SupervisorJob Category: Administrative-Service Requisition Number: BODYS004572Job OverviewAs the Automotive Collision Center Supervisor at Bergstrom of Appleton, you will play a pivotal role in steering the operations of our body shop team. Your leadership will ensure that we meet our productivity targets while upholding the...