Community Ambassador

4 weeks ago


Farmington, Michigan, United States Regus Full time
About the Role

We're seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless experience for our members.

Key Responsibilities

* Provide top-notch customer service, responding to inquiries, and resolving issues in a timely and professional manner
* Manage daily operations, including maintaining a clean and organized workspace, and ensuring all necessary supplies are available
* Collaborate with the Community Manager to plan and execute events, promotions, and other initiatives to drive member engagement and retention
* Develop and maintain strong relationships with members, understanding their needs and preferences to provide personalized support

What We Offer

* A competitive total compensation package, including a base hourly rate of $17 and quarterly bonus opportunities
* A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) program with company match
* Opportunities for professional growth and development, including training and education programs to enhance your skills and knowledge
* A dynamic and supportive work environment, with a team of like-minded professionals who share your passion for delivering exceptional customer service

Requirements

* 1+ year of customer service experience, preferably in a fast-paced, dynamic environment
* Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues
* Ability to work independently and as part of a team, with a strong focus on delivering results and meeting deadlines
* Basic IT skills, including proficiency in Microsoft Office and other software applications
* Legally eligible to work in the country you are applying within, and at least 18 years old

About Us

We're a leading provider of flexible workspace solutions, with a global network of centers and a commitment to delivering exceptional customer service. Our team is passionate about creating a welcoming and productive environment for our members, and we're looking for like-minded individuals to join our community.

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