Member Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members
- Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns
- Maintain self-checkout area, process member purchases, and assist with payments, returns, refunds, and exchanges
- Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity
- Assist with training of Member Frontline Service associates on company processes and procedures
- Customer Service experience, preferably in a retail environment
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to lift up to 25 pounds and stand for long periods
- Competitive hourly wage
- Performance-based bonus awards
- Health benefits, including medical, vision, and dental coverage
- 401(k) and stock purchase plans
- PTO and paid time off benefits
At Sam's Club, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.
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Member Service Representative
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