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Low Voltage Security Technician II

2 months ago

Portland, Oregon, United States PREMISE ONE Full time
Job Overview

We are seeking a dedicated and skilled Low Voltage Security Technician II to join our team at Premise One. This role involves working under the guidance of the Service Delivery Manager to ensure the effective troubleshooting, maintenance, and repair of low voltage systems. The ideal candidate will have a strong background in security systems, including surveillance cameras, access control systems, and audio-visual technology.

Key Responsibilities:
  • Conduct site assessments and ensure safety protocols are followed.
  • Deliver exceptional customer service while maintaining high service standards.
  • Complete service work orders with a focus on quality assurance and safety.
  • Operate independently in the field, making informed decisions as needed.
  • Perform comprehensive troubleshooting and repairs on low voltage systems in commercial settings.
  • Test all repairs in compliance with company policies and procedures.
  • Document all work accurately, including notes and communications, in online systems.
  • Participate in the on-call rotation for emergency service requests.
  • Maintain the company vehicle to established standards.
  • Exhibit a professional appearance and demeanor at all times.
  • Provide feedback for service improvement to the Field Service Supervisor.
  • Communicate effectively regarding scheduling and service issues.
  • Carry out additional duties as assigned.
Qualifications:
  • Minimum of 2 years of experience in surveillance and access control systems.
  • Strong background in physical security hardware is preferred.
  • Proficient in using testing equipment such as Fluke testers and meters.
  • Familiarity with industry-standard tools and equipment.
  • Demonstrated mechanical aptitude and troubleshooting capabilities.
  • Understanding of troubleshooting methodologies and relay logic.
Preferred Certifications:
  • Genetec
  • Software House
  • Lenel
  • Feenics
  • Milestone
  • Avigilon
  • Crestron
  • First-Aid and CPR Certification is a plus.
  • OSHA 10 Certification.
Requirements:
  • Willingness to work overtime as needed.
  • Availability for on-call support for 24/7 client needs.
  • Ability to travel frequently as required.
  • Proficient in computer use and documentation.
  • Strong communication skills in English.
  • Competent in basic mathematical calculations.
  • A valid driver's license is mandatory.
  • Physical capability to perform essential job functions, including lifting and climbing.
  • Adherence to safety protocols and drug-free workplace policies.
About Premise One:

Premise One, LLC is a comprehensive technology solutions provider located in the Phoenix metro area, serving clients nationwide. We specialize in low voltage products and services, encompassing telecommunications, network infrastructure, and security solutions. Our diverse clientele spans various sectors, including finance, government, education, healthcare, and retail. We are committed to building a strong team and delivering innovative solutions that align with our clients' business needs, ensuring customer satisfaction as our top priority.