Customer Service Branch Associate

3 weeks ago


Merrick, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and detail-oriented Branch Associate to join our team at Sherwin-Williams. As a Branch Associate, you will be responsible for receiving and preparing orders, safely moving, loading, and delivering products, and providing exceptional customer service.

Key Responsibilities
  • Prepare orders for delivery or pickup according to schedule, including loading, packing, wrapping, labeling, and shipping.
  • Load and unload products from deliveries, ensuring safe and efficient handling.
  • Operate and maintain warehouse vehicles and equipment, adhering to safety protocols.
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Deliver products to customers in a safe and timely manner, ensuring satisfaction.
  • Communicate and cooperate with supervisors and coworkers, fostering a collaborative environment.
  • Maintain a clean and safe working environment, optimizing space utilization.
  • Follow quality service standards and comply with procedures, rules, and regulations.
  • Ensure the stockroom is organized, adhering to inventory control procedures.
  • Operate tinting, mixing, and color matching equipment as needed.
Requirements
  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must have a valid, unrestricted Driver's License.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, with or without reasonable accommodation.
Preferred Qualifications
  • Have at least a High School diploma or GED.
  • Have at least one year of work experience using material handling equipment.
  • Have at least one year of work experience in customer service, retail, or sales.
About Us

Sherwin-Williams is a company that values diversity and inclusion, and we are committed to creating a workplace where everyone can thrive. We believe in careers that grow with you and offer opportunities for development and advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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