Salesforce Platform Specialist

4 days ago


Houston, Texas, United States Arnold Ventures Full time
Job Title: Salesforce Platform Specialist

Job Summary:

Arnold Ventures is a philanthropy dedicated to maximizing opportunity and minimizing injustice. We are seeking a skilled Salesforce Platform Specialist to join our Operational Planning and Data Strategy team. The successful candidate will support and enhance our Salesforce platform and other technology tools, ensuring seamless data flow and functionality.

Key Responsibilities:

- Manage new user activation and offboarding, and updates to roles, profiles, and permission sets.
- Provide technical support to Salesforce users.
- Develop documentation of Salesforce processes and administer staff trainings to promote system competency.
- Customize Salesforce to meet organizational needs, including creating and modifying Flows, objects, fields, and page layouts.
- Develop and maintain customized reports and dashboards to support data-driven decision-making.
- Oversee data imports, exports, and migrations, ensuring data accuracy and consistency.
- Perform routine maintenance, upgrades, security, and data integrity checks on the Salesforce platform.
- Support integrations with other tools and systems, ensuring seamless data flow and functionality.
- Monitor security measures to protect data and ensure compliance with organizational policies.

Requirements:

- Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
- 3 years of experience with Salesforce, including hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
- Salesforce Administrator Certification (ADM 201).
- Strong understanding of Salesforce products, functionalities, and best practices.
- Experience with data management and database concepts.
- Proficiency in creating and managing custom objects, fields, flows, and validation rules.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.

Benefits:

Arnold Ventures offers a comprehensive benefits package, including 100% paid employee premiums for medical, dental, vision, basic life, and short- and long-term disability insurance; 20 days of paid time off, 16 paid holidays, and a 9/80 schedule; paid parental leave; a 401k retirement savings plan with an employer match, profit-share contribution, and immediate vesting; pre-tax transit benefits; a professional development stipend; a charitable giving stipend; and an employee assistance program.

Our Culture:

Arnold Ventures' culture seeks to inspire and empower our people to innovate and develop bold ideas that will help us achieve lasting impact. We value adaptability, intellectual curiosity, and action-oriented self-direction. We are committed to a diverse and inclusive workplace and encourage individuals from a variety of backgrounds and experiences to apply.

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