Administrative Support Specialist

1 month ago


New York, New York, United States Housing Works Full time

Job Summary: Housing Works is seeking an Administrative Assistant to provide general administrative support to various areas of the organization. The successful candidate will have excellent organizational skills, a strong work ethic, and a commitment to improving the health of our clients.

Key Responsibilities:

  • Coordinate and supervise client continuity of services, maintaining authorized clients through insurance company authorizations.
  • Record and document services into ShareFolder, HW E-ICARE, and ECW systems.
  • Generate weekly and monthly reauthorization reports from ShareFolder.
  • Perform additional clerical and administrative duties as needed, including filing, sorting, and organizing paperwork.
  • Assist administrative staff with front desk duties, answering phones, and providing general office support.
  • Identify and recommend process improvements for current workflows.
  • Inventory client incentives by keeping a tally of valuables in the safe.
  • Offer supervision to peers during the absence of the Office Manager.
  • Work closely with the Office Manager to fulfill operational needs.
  • Collaborate with staff across sites and departments to obtain documentation for reauthorizations.
  • Assist with audit readiness and preparation.
  • Participate in regular staff meetings and supervision, attending training as required.

Requirements:

  • Bachelor's degree in a relevant field.
  • Experience with eSHARE, AIRS, and/or eClinical Works is preferred.
  • Exceptional organizational skills and ability to work independently.
  • Computer literacy and proficiency in Microsoft Office applications.
  • Knowledge of creating and editing spreadsheets in Excel.
  • Good verbal and written communication skills.

About Housing Works: Housing Works is a pioneer in the social entrepreneurship movement, operating 10 high-end thrift shops in Manhattan and Brooklyn, and a Bookstore Cafe in Soho. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.



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