Trade Show Specialist

3 days ago


Indianapolis, Indiana, United States Shepard Exposition Services Full time
Compensation and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Key Responsibilities

Customer Interaction:

  • Provide consultative advice to customers regarding their logistical exhibit requirements.
  • Interface with customers in person, via email, chat, and phone to provide assistance.

Data Management:

  • Gather and understand customer needs, ensuring clarity and accuracy during the engagement.
  • Proficiently handle and oversee input of customer information, orders, payments, show closings, and other relevant data into proprietary software systems.

Consultative Advice and Solutions:

  • Assist customers in understanding costs and managing their budgets while providing effective solutions.
  • Outreach to help customers prepare, avoid pitfalls, and maximize their investment for the event.

Effective Communication and Problem Solving:

  • Effectively communicate in writing and in person, ensuring clear and respectful communication.
  • Communicate complex concepts to customers to achieve a positive and seamless experience.

Certifications and Qualifications:

  • Demonstrate core values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
  • Able to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.
  • Treat all internal and external customers with courtesy and respect.


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