Operations Director
3 weeks ago
As a Director of Operations at Hampton Inn Lake Havasu City, you will be responsible for overseeing the daily operations of the hotel, including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales. You will assist department heads and managers, inspire employees, and engage with guests to deliver a superior guest experience.
Key Responsibilities
- Manage and oversee all areas of the hotel, including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
- Assist department heads and managers in achieving their goals and objectives.
- Develop and implement plans to achieve profitability goals and exceed guest expectations.
- Recruit, hire, train, and retain top talent to provide a WOW experience to all guests.
- Mentor and motivate hotel employees to deliver exceptional service.
- Work with departments to achieve budgets and build strong working relationships.
- Ensure the cleanliness and safety of the hotel.
- Create the hotel's annual budget and track performance throughout the year.
- Produce and effectively explain the monthly financial reports.
Benefits
- Monthly Bonus program.
- Health, Dental insurance and Vision Discount plans.
- Paid Time Off (PTO) after only 60 days employment.
- 401k plan to help you plan for your future.
- Discounted hotel rooms.
- A great work environment with an engaged team.
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Operations Director
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Operations Director
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