Field Systems Engineer
4 weeks ago
Our client, a US-based managed service provider, is seeking a skilled Field Systems Engineer to join their team. As a key member of the team, you will be responsible for delivering big IT strategies and tactics to small and mid-sized firms.
Key Responsibilities:
- Provide technical assistance to clients in person, via phone, and electronically.
- Diagnose and resolve IT-related hardware and software issues.
- Work independently within assigned priorities and project schedules.
- Be willing to work outside of standard business hours as necessary.
- Monitor company-provided mobile devices for urgent issues.
Requirements:
- Must speak fluent English.
- Associates or Bachelor's Degree in Information Technology, Computer Science, Computer Information Systems, or similar discipline.
- Must be presentable/comfortable within a corporate environment.
- Must have reliable transportation for extensive local travel.
Preferred Qualifications:
- Experience supporting Windows 8.1 and Windows 10, Windows 11.
- Experience supporting Active Directory/Domains.
- Experience installing, configuring, and supporting Windows servers.
- Experience working within cloud environments (Azure/AWS).
- Experience supporting network devices such as Cisco switches, routers, firewalls.
Additional Considerations:
- Experience with Citrix Xendesktop or Xenapp.
- Virtualization: VMWare ESXi or Microsoft Hyper.
- Experience with imaging software, such as WDS/MDT.
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