Field Systems Engineer

4 weeks ago


Newark, Delaware, United States Synerfac Technical Staffing Full time
Job Description

Our client, a US-based managed service provider, is seeking a skilled Field Systems Engineer to join their team. As a key member of the team, you will be responsible for delivering big IT strategies and tactics to small and mid-sized firms.

Key Responsibilities:
  • Provide technical assistance to clients in person, via phone, and electronically.
  • Diagnose and resolve IT-related hardware and software issues.
  • Work independently within assigned priorities and project schedules.
  • Be willing to work outside of standard business hours as necessary.
  • Monitor company-provided mobile devices for urgent issues.

Requirements:
  • Must speak fluent English.
  • Associates or Bachelor's Degree in Information Technology, Computer Science, Computer Information Systems, or similar discipline.
  • Must be presentable/comfortable within a corporate environment.
  • Must have reliable transportation for extensive local travel.

Preferred Qualifications:
  • Experience supporting Windows 8.1 and Windows 10, Windows 11.
  • Experience supporting Active Directory/Domains.
  • Experience installing, configuring, and supporting Windows servers.
  • Experience working within cloud environments (Azure/AWS).
  • Experience supporting network devices such as Cisco switches, routers, firewalls.

Additional Considerations:
  • Experience with Citrix Xendesktop or Xenapp.
  • Virtualization: VMWare ESXi or Microsoft Hyper.
  • Experience with imaging software, such as WDS/MDT.

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