Print Production Specialist
3 weeks ago
Job Title: Print Production Specialist
Description:
The Print Production Specialist plays a critical role in delivering exceptional customer service and solutions for clients' print needs. This position involves following production processes to produce high-quality, professionally finished products using print and production equipment.
Responsibilities:
- Review and prioritize print requests according to complexity and urgency, ensuring that the output meets quality standards and accurately reflects client instructions.
- Deliver print jobs within established timeframes and maintain logs of all work submitted and completed, including service logs.
- Perform routine maintenance on reproduction equipment, troubleshoot paper jams, and place service calls as needed.
- Take meter readings of each duplicating machine daily and monitor inventory of print supplies, stock paper, and toners.
- Communicate with clients regarding estimated completion times, unclear instructions, delays in service, or when a specific service cannot be provided, working to resolve complaints to their satisfaction.
- Assist in opening and closing the print center, maintaining a neat and professional-looking environment.
- Operate high-speed digital publishing printers, making adjustments to image quality, creating folders, and directories for print-on-demand orders, and perform specialized printing tasks as requested by clients.
- Prepare monthly production reports to measure productivity and prepare billing charges.
Additional responsibilities may include:
- Sending, receiving, and delivering faxes.
- Performing document scanning.
- Preparing mail/packages for shipping orders.
- Providing light housekeeping services, such as making coffee and maintaining conference rooms.
- Learning new features and functionalities of duplicating machines, faxes, and scanners introduced at the site.
- Performing mailroom responsibilities and other duties as directed by the Site Manager or Assistant Site Manager.
Qualifications:
- A high school diploma or equivalent is required.
- 1-5 years of experience working directly in a print center.
- Familiarity with general job functions and minimal understanding of detailed aspects of the job.
- Knowledge of machine operations from low to high volume, high-speed duplicating equipment.
- Proficiency in operating various reproduction-related equipment and systems.
- Ability to follow directives and handle physical demands.
- Excellent customer service, professional attitude, and appearance are required.
- Ability to work overtime and meet deadlines.
Estimated Salary:$40,000 - $60,000 per year.
Benefits:
- Competitive pay and benefits package.
- Comprehensive training and development programs.
- Opportunities for growth and advancement within the company.
- A supportive work environment.
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