Regional Plumbing Manager

5 days ago


Newark, Delaware, United States Rinnai America Full time
Job Title: Regional Plumbing Manager

Rinnai America Corporation is seeking a highly skilled Regional Plumbing Manager to join our team. As a key member of our organization, you will be responsible for developing and managing our field service network throughout the assigned region.

Key Responsibilities:
  • Establish and maintain a network of authorized service providers within the region.
  • Negotiate labor rates for authorized service agreements.
  • Monitor and improve the quality of service provided by authorized service agents.
  • Provide technical training to sales representatives, customers, installers, and authorized service agents.
  • Support the resolution of escalated field product performance issues.
  • Collaborate with the engineering department to identify and address performance or quality issues.
  • Interface with local code officials to address code issues.
  • Represent Rinnai on off-site visits and liability investigations.
Requirements:
  • Bachelor's degree in a related field, such as electrical, electronics, plumbing systems, hydronics, or boiler systems.
  • Engineering degree preferred.
  • Plumbing/HVAC/Electrical or Gas License required.
  • Minimum 5 years of experience in troubleshooting residential and commercial gas water heaters and boiler systems.
  • Previous experience in training/teaching required.
  • Minimum of 2 years of experience in managing a territory preferred.
What We Offer:
  • Competitive salary range: $100,000 - $140,000 annually, with 20% AIP Bonus eligibility.
  • Opportunities for professional development and growth.
  • A comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • Paid time off, floating holidays, and paid holidays.
  • 401(k) plan with company match.
  • Company-paid life insurance and voluntary life insurance options.
  • Short- and long-term disability coverage.
  • Professional development opportunities, including tuition reimbursement and annual incentive plan.
  • Referral bonuses and paid volunteer community service day.

Rinnai America Corporation is an equal opportunity employer committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.



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