Client Support Representative
2 weeks ago
Position Overview: Customer Service Specialist
Are you interested in contributing to a respected organization focused on protecting the environments we inhabit? At Rollins, our Customer Service Specialists are essential in achieving this goal.
- Handle a significant volume of customer inquiries with warmth and professionalism
- Conduct outbound communications regarding account details
- Process customer payments efficiently
- Modify appointments according to customer preferences
- Exhibit proficiency in utilizing Windows-based and web-based applications
- Skillfully identify customer issues and requirements through attentive listening and insightful questioning
- Communicate with empathy and clarity to ensure customer satisfaction
- Work collaboratively within a team setting
- Engage in quality assurance initiatives as necessary
If you have strong organizational, multitasking, and accountability skills, we encourage you to explore this vital role within our organization.
What We Provide:
- Competitive hourly compensation
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- 401(k) plan with company matching and stock purchase options
- Paid time off for vacations, holidays, and sick leave
- Employee discounts, tuition reimbursement, and scholarship opportunities
- Quality training programs for professional growth
About Rollins:
Founded in 1901, Rollins is a premier global provider of pest management solutions for both residential and commercial clients, recognized for its precision, thoroughness, and effectiveness. As a leader in the industry, we emphasize PEOPLE, PROGRESS, and PROFESSIONALISM.
Requirements: Candidates must be prepared to undergo a drug screening and should be able to perform all job responsibilities with or without accommodations.
Qualifications
Skills
Behaviors
Motivations
Education
Required: High School/GED or equivalent
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Our commitment to fairness and professionalism shapes our hiring practices and workplace culture, ensuring equal opportunities for all qualified candidates. Become part of a dedicated team focused on environmental protection and excellence in pest management.
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