Client Support Representative

2 weeks ago


Houma, Louisiana, United States Rollins Full time

Position Overview: Customer Service Specialist

Are you interested in contributing to a respected organization focused on protecting the environments we inhabit? At Rollins, our Customer Service Specialists are essential in achieving this goal.

  • Handle a significant volume of customer inquiries with warmth and professionalism
  • Conduct outbound communications regarding account details
  • Process customer payments efficiently
  • Modify appointments according to customer preferences
  • Exhibit proficiency in utilizing Windows-based and web-based applications
  • Skillfully identify customer issues and requirements through attentive listening and insightful questioning
  • Communicate with empathy and clarity to ensure customer satisfaction
  • Work collaboratively within a team setting
  • Engage in quality assurance initiatives as necessary

If you have strong organizational, multitasking, and accountability skills, we encourage you to explore this vital role within our organization.

What We Provide:

  • Competitive hourly compensation
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 401(k) plan with company matching and stock purchase options
  • Paid time off for vacations, holidays, and sick leave
  • Employee discounts, tuition reimbursement, and scholarship opportunities
  • Quality training programs for professional growth

About Rollins:

Founded in 1901, Rollins is a premier global provider of pest management solutions for both residential and commercial clients, recognized for its precision, thoroughness, and effectiveness. As a leader in the industry, we emphasize PEOPLE, PROGRESS, and PROFESSIONALISM.

Requirements: Candidates must be prepared to undergo a drug screening and should be able to perform all job responsibilities with or without accommodations.

Qualifications

Skills

Behaviors

Motivations

Education

Required: High School/GED or equivalent

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Our commitment to fairness and professionalism shapes our hiring practices and workplace culture, ensuring equal opportunities for all qualified candidates. Become part of a dedicated team focused on environmental protection and excellence in pest management.



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