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Administrative Operations Manager

2 months ago

Spring Valley, Nevada, United States inSync Staffing Full time

Administrative Operations Manager

**Job Summary**

We are seeking an experienced Administrative Operations Manager to oversee the efficient functioning of administrative operations within our funeral home or cemetery location. As a key member of our team, you will play a pivotal role in ensuring smooth day-to-day operations by supervising administrative staff, managing office resources, and maintaining a high level of customer service.

**Key Responsibilities**

• Manage and supervise office administrative staff, including scheduling, training, and performance evaluations.

• Oversee daily office operations, including reception duties, phone inquiries, and customer service.

• Maintain office supplies inventory and coordinate procurement as needed.

• Prepare and maintain accurate records, reports, and financial documents.

• Assist families with funeral or cemetery arrangements, including scheduling services, providing information on available options, and ensuring adherence to company policies and procedures.

• Collaborate with other departments to ensure seamless coordination of services and events.

• Resolve customer complaints or concerns in a timely and professional manner.

**Requirements**

• Minimum of 3 years of experience in office management or administrative roles, preferably in a funeral home, cemetery, or related industry.

• Strong leadership and interpersonal skills, with the ability to effectively supervise and motivate a team.

• Excellent organizational abilities and attention to detail.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Experience with funeral home or cemetery software systems is a plus.

• Compassionate and empathetic approach when interacting with grieving families.

• Ability to maintain confidentiality and professionalism in sensitive situations.

• Flexibility to work weekends, evenings, and holidays as needed.

**Benefits**

• Health insurance

• Health savings account

• Dental Insurance

• Vision insurance

• Flexible spending accounts

• Life insurance

• Retirement plan

**Equal Employment Opportunity**

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.