Store Loss Prevention Investigator

3 days ago


Naperville, Illinois, United States Sephora Full time
About the Role

We are seeking a highly skilled and experienced Store Loss Prevention Investigator to join our team at Sephora. As a key member of our Loss Prevention department, you will play a critical role in protecting our assets and ensuring the integrity of our business.

Key Responsibilities
  • Conduct surveillance and investigations to identify and prevent external thefts, as well as internal theft and shrinkage.
  • Collaborate with store leadership and District Loss Prevention Managers to develop and implement effective Store Shrink Plans.
  • Prepare thorough and accurate reports on all theft incidents, merchandise recoveries, and audits.
  • Testify in court on behalf of the company in any case related to theft or shrinkage.
  • Provide training and support to Beauty Advisors on Loss Prevention best practices and procedures.
  • Investigate and resolve internal theft cases using exception-based reporting and other resources.
  • Adhere to all laws and Sephora policies related to apprehensions, search and seizure, and evidence preservation.
Requirements
  • Minimum 1 year of experience in asset protection or loss prevention in a retail environment.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to stand and walk the sales floor for extended periods.
  • Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
  • Adhere to Sephora's dress code and other policies outlined in the Sephora Employee Handbook.
What We Offer
  • Diversity, Inclusion & Belonging: We strive to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
  • Competitive hourly rate: $27.12/hr (dependent on qualifications and experience).
  • Comprehensive healthcare and wellbeing benefits.
  • 401(k) savings plan.
  • Paid time off.
  • Employee discount/product perks.
  • Tuition reimbursement and employee referral bonus programs.


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