Luxury Fashion and Timepiece Manager

1 week ago

Rancho Cucamonga, California, United States Signet Jewelers Full time

Job Summary:

The Luxury Fashion and Timepiece Manager is a key role within Signet Jewelers, responsible for driving sales and delivering exceptional guest experiences in our luxury fashion and timepiece categories. This position requires a strong passion for luxury brands and a proven ability to lead and develop a high-performing team.

Key Responsibilities:

  • Lead by example, consistently attaining sales and performance standards, special event goals, and executing store promotions.
  • Develop and maintain complete knowledge of all luxury fashion and timepiece merchandise, becoming the Subject Matter Expert to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each brand and collection.
  • Collaborate with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling's, and updates related to all pertinent information about team members.
  • Communicate to the General Manager all pertinent information relating to team members, including personnel and security concerns, merchandising needs, etc.
  • Respond to guest complaints and issues in a prompt and courteous manner in partnership with the General Manager.

Requirements:

  • Meet or exceed three of the five performance standards. Sales must be one of the three.
  • No Code of Conduct written counseling within the past six months.
  • DCA certified.
  • Minimum six months with company or similar experience level with another company.
  • Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score.

Physical Demands:

Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise.

Work Schedule:

  • As required by the store to include evenings and weekends.
  • Three nights per week or as required by the General Manager.
  • Sunday on an alternating basis or as needed.
  • Store hours during Special Events and key selling times of the year.

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