Administrative Support Specialist
7 days ago
Under general supervision, performs semi-complex administrative duties for uniformed or investigative operations of the assigned Division requiring a thorough knowledge of organizational and/or departmental policies and procedures.
Key Responsibilities- Provides administrative support functions, including data entry, research, and record maintenance, to assist officers in responding to citizen complaints or to assist supervisors in investigations of complaints of employee misconduct.
- Compiles and maintains statistical data/reports, such as call frequency, complaint types, and citation writing in districts, to support operational decision-making.
- Performs secretarial support functions, including composing and typing correspondence, memoranda, schedules, and reports, as well as preparing and distributing written materials.
- Answers questions and disseminates information requiring a thorough knowledge of departmental and organizational policies and procedures, and may direct calls to other persons as appropriate.
- Performs timekeeping duties, including reviewing and correcting payroll entries and documentation from supervisors, coordinating with Technology Services for resolution of payroll issues, and maintaining support documentation.
- Performs clerical support functions, including forwarding arrest warrants to officers for execution, maintaining security of forms for audit purposes, and coordinating officer participation in and appearance at special functions such as neighborhood meetings and schools.
- Knowledge of recording and organizing data.
- Ability to make simple arithmetic calculations.
- Ability to project material and supply needs and apply established ordering procedures to maintain adequate stock levels.
- Ability to follow oral and written instructions.
- Ability to apply established procedures for receipt, issuance, and record maintenance for audit purposes of numbered forms.
- Ability to compose and edit correspondence.
- Ability to communicate with other city employees and the public by oral and written means.
- Ability to enter information into mainframe and personal computer systems and access and retrieve information.
- Ability to exercise discretion and independent judgment.
- Ability to receive detailed information through oral communication and make fine discriminations in sound.
- Ability to perform a variety of physical skills, including sorting, filing, typing, and sitting.
- Ability to operate a variety of office equipment, including typewriter, PC, calculator, telephone, and copier.
One year of college. Two years related clerical experience. An offer of employment is contingent upon the successful completion of a criminal background check.
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