Clinical Excellence Specialist

3 days ago


Middletown, Connecticut, United States Leading Child Welfare & Family Services Agency Full time

About the Role

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We are seeking a highly skilled Trauma-Informed Care Manager to join our team. In this vital leadership role, you will help drive the clinical excellence of our programs across the southeast region of New York State.

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The successful candidate will have a Master's degree in Social Work or a related field and 3+ years of counseling/mental health experience with children/families. They will also have 2+ years of managerial/supervisory experience and strong decision-making, organizational, and communication abilities.

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Duties and Responsibilities

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You will be responsible for overseeing the clinical excellence of our programs, ensuring our mission, vision, and values guide every decision and interaction. You'll oversee a dedicated team of Clinicians, foster an environment of growth and support, and directly shape our clinical strategies for positive, lasting change.

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Your key responsibilities will include:

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  • Leadership: With the support of the Director of Clinical Services, you will oversee all clinical services in your region, guiding a team of up to 7 Clinicians in delivering high-quality care aligned with treatment goals, agency policy, and state mandates.
  • Supervision: Mentor clinical staff, ensure utilization and productivity of services and resources, review assessments and reports, and provide support and clinical supervision to Clinicians working toward LCSW or LMHC licensure.
  • Staff Development: Conduct training, support professional development, evaluate performance, and assist with recruitment and hiring in collaboration with HR.
  • Quality Assurance: Ensure children and families receive high quality clinical services at frequencies consistent with treatment goals, State mandates, regulatory agencies and Agency policy.
  • Administrative Oversight: Participate in agency collaboration and stakeholder meetings. Provide on-call support as required.
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What We Offer

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A competitive salary of $85,000 - $105,000 per year, depending on experience, and a range of benefits, including medical, dental, and vision insurance, retirement savings plan, paid time off, and opportunities for professional development.



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